Secure payments

Secure payments

We meet all industry security standards and we do not store any of your credit card data.
Our site accepts 3D Secure credit card payments and all transactions are encrypted on an external secure portal.
We accept credit and debit cards, PayPal and the other methods shown at checkout (for example Klarna, Satispay, Apple Pay and Google Pay).
We do not accept bank transfers or cash on delivery.

Invoice

To receive an invoice, enter your company details at checkout. If you forget, send your billing details together with the order number right after payment: late requests may not be fulfilled. Invoices are issued only for a VAT number that is valid in the VIES system.

Special repair services

  • Priority Repair

    Are you in a hurry or don't want to wait for normal repair times? Request this service when your product arrives, for the modest sum of €5.00 we will immediately take charge of the repair without any waiting! (Terms and conditions apply)

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  • Maintenance of your appliance

    We manage the maintenance, cleaning, and replacement of the consumable components of your appliance. Contact us for a personalised quote based on your needs.

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  • Premium product repair

    We take care of our most demanding customers. Thanks to the high level of preparation of our technicians, we are able to carry out repairs for the most complex products such as fully automatic coffee machines, robot vacuum cleaners, smart multicookers, etc.

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